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We're glad you were able to connect with our Market Director today. I like the home-style turkey and mashed potato dinner really well. Fineprint at the end will do that to you. You should take Take Shape For Life for six days per week. Still, I like the company.

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Nutrisystem

Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic.

We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email.

The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review. I accepted a ready-made menu that containing some items that I did not enjoy.

In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes.

When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out.

Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected.

I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.

Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.

I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service.

Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.

Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay.

The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out. Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many!

Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information.

We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor.

I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.

Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins.

Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now.

I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation". At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold.

I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me.

I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews.

BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling.

This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good.

The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food.

Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund.

This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work!

Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick.

This is not in regards to Kim in returns. Kim was helpful and very nice to me. Food and Drug Administration. How to navigate the fertility apps, wearables that promise to help you get pregnant There are more than apps on the market for women tracking fertility. Nevada prisons drug buyer knew firms opposed execution use Nevada's prisons pharmacy chief says she ordered and obtained lethal injection drugs this year despite knowing drug manufacturers didn't want their FDA calls e-cigarettes 'an epidemic' among minors, cracks down on retailers The agency issued fines against retailers selling the e-cigs to minors.

Lab test may identify dangerous gene mutations, study finds Scientists say a lab test may help determine whether specific genetic abnormalities are likely to make people sick. Doctor to the stars disciplined over use of controversial menopause therapy This story is from Kaiser Health News. Calling teen vaping 'epidemic,' officials weigh flavor ban The U. Food and Drug Administration says teenage use of e-cigarettes has reached "epidemic" levels in the U.

Cholera outbreak in Zimbabwe's capital escalates; 21 dead Zimbabwe's police ban "public gatherings" in Harare in effort to curb cholera outbreak that has killed 21 people. How one mother changed an organ transplant policy to save her daughter's life Five years ago, Sarah Murnaghan's case gained national attention.

Supplier error got Nevada its execution drugs Nevada's prisons chief says more than drug companies refused to supply drugs for use in an execution. For teens, trans boys are more likely to attempt suicide than others: Study They reported at least one suicide attempt in the last year, the study found. Milk does a body good: Study Consuming dairy products also lowered rates of cardiovascular disease. Semi-automatic rifles more deadly New research shows active shooters with semi-automatic rifles wound and kill twice as many people as those using non-automatic weapons.

Unwitting patients, copycat comments play hidden role in federal rule-making This story is from Kaiser Health News. A proposal to sharply cut a drug discount program that many hospitals rely on drew some 1, comments when the Many California marijuana products failing safety tests Tests for potency and purity have been required since July.

Can you give up added sugars for a whole month? Jennifer Ashton breaks down why you should try this wellness challenge. Zimbabwe declares cholera outbreak after 20 deaths Zimbabwe declares cholera outbreak in capital after 20 deaths; more than 2, cases overall. First, the court concluded that it lacked subject-matter jurisdiction because the press release was not "a 'final agency action'" under "section of the [Administrative Procedure Act]", 5 U.

Second, the court held, "in the alternative, that Trudeau's claims failed to state a viable cause of action as a matter of law. Trudeau later filed an appeal which was unsuccessful in reversing the court's ruling. The temporary restraining order was replaced by a preliminary injunction.

However, Trudeau lost a motion to have the Board send a "corrective letter" to the television stations and subsequently dropped all claims for monetary damages.

The case is still in litigation. The FTC filed a contempt of court action against Trudeau and the companies that market The Weight Loss Cure 'They' Don't Want You to Know About , alleging that Trudeau was in contempt of a court order by "deceptively claiming in his infomercials that the book being advertised establishes a weight-loss protocol that is 'easy' to follow. When consumers buy the book, they find it describes a complex plan that requires intense dieting, daily injections of a prescribed drug that is not easily obtainable, and lifelong dietary restrictions.

On November 19, , Trudeau was found in contempt of the court order for "patently false" claims in his weight loss book.

District Court Judge Robert W. Gettleman ruled that Trudeau "clearly misrepresents in his advertisements the difficulty of the diet described in his book, and by doing so, he has misled thousands of consumers. The court denied Trudeau's request to reconsider or stay this ruling on December 11 of the same year.

On February 11, , Trudeau was arrested and appeared in U. District Court before Gettleman for criminal contempt of court after he "asked his supporters to email the federal judge overseeing a pending civil case brought against him by the Federal Trade Commission.

That is, no one can touch him," Barrett said. On November 28, , the U. Food and Drug Administration and the Federal Trade Commission issued warnings to companies selling human chorionic gonadotropin HCG as weight loss products as the claims are unsupported.

In February , the court-appointed receiver announced that a number of Trudeau's known assets, including a home in Ojai, California , would be auctioned, with proceeds to be applied toward unpaid fines and restitutions.

Court officials informed GIN members that the club's business model "likely amounted to an illegal pyramid scheme", and that its relentlessly publicized group of 30 billionaire financial advisors known as the "GIN Council" did not exist. GIN's remaining assets were later auctioned as well. In March , Trudeau was sentenced to 10 years in prison, an "unusually lengthy" term for a contempt conviction.

In April , Guzman ordered that royalties payable to Trudeau from continuing sales of his books—now owned by a California company called Free is My Favorite LLC, which purchased the rights from Trudeau—be forwarded to a government-controlled trust and used for fine and restitution payments. One common criticism by consumer groups is that Trudeau has had no medical training. Trudeau responds that by not having such training, he is not biased toward pharmaceutical companies and the FDA, and that medical doctors "are taught only how to write out prescriptions" for "poisons" and "cut out pieces of a person's anatomy.

Trudeau has been criticized for his inability to provide evidence to back up his claims. Although he recites anecdotes, he has never provided evidence evaluated by licensed medical practitioners. In instances where Trudeau has been asked to provide proof, he has misinterpreted medical studies or cited dubious or fictitious studies. For example, Trudeau cited a nonexistent year research study involving a natural cure for diabetes at the University of Calgary.

In University of Calgary officials announced in a public statement that none of Trudeau's claims about the university's research were true, and that its attorneys had sent Trudeau a "cease and desist" letter, demanding that he stop associating himself with the school. In August , the New York Consumer Protection Board warned consumers that Trudeau has used false claims of endorsements to promote his products, noting that the back cover of Natural Cures includes false endorsements.

Further, the NYCPB states that Trudeau's television advrtisements "give the false impression that Tammy Faye Messner opposes chemotherapy in favor of the 'natural cures' in Trudeau's book. The back cover includes the following quote from Dr. Herbert Ley , a former commissioner of the U. Food and Drug Administration who died three years before the book was written: What the FDA is doing and what people think it's doing are as different as night and day.

Bradford, says that this quote does not constitute a false endorsement of the book by Ley, but rather is merely a statement that is in line with the purpose of the book. From Wikipedia, the free encyclopedia. This is the latest accepted revision , reviewed on 14 September Kevin Trudeau Trudeau in Retrieved 22 August State Bar of Wisconsin.

Archived from the original on 5 December Retrieved 5 December Archived from the original on Retrieved September 19, TV pitchman Trudeau found guilty of criminal contempt". Retrieved November 19, Archived from the original on March 16, Retrieved December 20, The Wall Street Journal via Cageyconsumer. Retrieved April 27, Natural scams "he" doesn't want you to know about ," Scientific American , March Calgary Herald Archived at the Wayback Machine..

Retrieved April 8, Retrieved 21 August A Sampler of Diet Scams and Abuse". A double-blind study" PDF. The American Journal of Clinical Nutrition.

Your Wish is your Command [Informercial]. Archived from the original PDF on Interview With Kevin Trudeau". Archived from the original on September 27, Retrieved April 26, Archived from the original on November 17, Retrieved December 21,

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